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News & Legislation October 18, 2022
     

The Guild Wins Best Estate Agency Network at The ESTAS

On Friday 14th October, The Guild of Property Professionals walked away with the coveted ESTAS award for The Best Agency Network as rated by home movers across the UK, based on the average ratings achieved by all participating Guild agents using the ESTAS review platform.

Iain McKenzie, CEO of The Guild of Property Professionals, said: “We are elated to have once again received this award, recognising our Members' integral contribution to the property industry. We have a passion for independent property professionals and are continuously striving to ensure that our Members have the tools, services and support they need to thrive and deliver exceptional customer service, in any market condition. Our goal is to help our network excel, to grow their market share and revenue, while also saving on costs and remaining compliant. These are the avenues that drive our decisions as an organisation and continue to steer us true. We are extremely pleased to know that our Members are delivering a fantastic service for their clients.”

This year the ESTAS celebrates their 19th year of showcasing some of the industry’s best estate and letting agents in the UK based purely on feedback from customers who are asked a series of questions about the service they have received from their agent.

In addition to the Best Agency Network 2022 award, Guild Members received 66 ESTAS, achieving 73 awards in total including multiple regional and overall best-in-country awards. This year the Guild Agent of the Year 2022 was C residential, who also received the Grand Prix award for the Best Estate Agent Office in the UK. 

McKenzie notes that the past year has had many ups and downs with growing economic pressure, interest rate hikes and the cost-of-living crisis impacting many households. Throughout everything, agents have risen to the occasion and been on hand to assist people move. “The ESTAS gives us an opportunity to reflect on the amazing work so many agents have done over the past year and celebrate those property professionals who have excelled and provided a phenomenal service to their clients. The fact that the winning agents are selected purely on the service they deliver, makes the ESTAS that much more special. I don’t think there can be a greater honour in the industry than to receive an award that is judged by those standards,” he adds.

Simon Brown, Founder of The ESTAS, said: “We believe that customer service should be at the heart of everything we do within the industry. We understand how hard it is to deliver exceptional customer service, which is why we commemorate agents and property businesses which are committed to providing amazing service. The ESTAS review and awards platform helps agents generate consumer trust.”

McKenzie says that it is a fantastic achievement for our Members to have been recognised at the ESTAS.

The list of Guild winners:

Drivers & Norris – Gold Estate Agents, London

Hunter Campbell – Gold Estate Agents, Northern Ireland

Kingsleigh Residential – Gold Estate Agents, South East

Northgate – Gold Estate Agents, North East

Mackay Property – Gold Estate Agents, South East

Power Bespoke – Gold Estate Agents, South East

Cook Residential – Gold Estate Agents, Southern

C residential – Gold Estate Agents, West Midlands

Williams Estates – Gold Estate Agents, Wales

Ferndown Estates – Gold Estate Agents, West Midlands

Sweetmove – Gold Estate Agents, Yorkshire

Williams Estates – Gold Estate Agents, Wales

Royston & Lund – Silver Estate Agents, East Midlands

FAC Property Consultants - Silver Estate Agents, South West

Northgate – Silver Estate Agents, North East

Peter Morgan – Silver Estate Agents, Wales

Dourish & Day – Silver Estate Agents, West Midlands

Hawksbys Property Services – Bronze Estate Agents, East Midlands

Mundy’s – Bronze Estate Agents, East Midlands

Anthony Flint - Bronze Estate Agents, Wales 

Drivers & Norris – Gold Lettings Agents, London

Dourish & Day – Gold Lettings Agents, West Midlands

Williams Estates – Gold Lettings Agents, Wales

Moore & York Lettings – Gold Lettings Agents, East Midlands

Platinum Properties – Gold Lettings Agents, East of England

Williams Estates – Silver Lettings Agents, Wales

Northgate – Silver Lettings Agents, North East

Mundy’s – Silver Lettings Agents, East Midlands

Bentons Estate Agents – Silver Lettings Agents, East Midlands

Drivers & Norris – Silver Lettings Agents, London

Dourish & Day – Bronze Lettings Agents, West Midlands

Williams Estates – Bronze Lettings Agents, Wales

Northgate – Bronze Lettings Agents, North East

Royston & Lund – Silver Agency Group, UK

Taylor Milburn – Bronze Agency Group, UK

Alexander May – Best Agency Group, South West

White & Guard – Best Agency Group, Southern

Webbs - Best Agency Group - West Midlands

Northgate Estate Agents – Best Agency Group, North East

Williams Estates - Best Agency Group, Wales

Caroline Freeman – Newby & Co - People Awards

Red Nelson - FAC Property Consultants - People Awards

C residential – Grand Prix - Best Estate Agent Office UK

C residential - Guild Agent of the Year 2022 

Barbers - Best in County - Market Drayton - Sales

Barbers - Best in County - Wellington/Telford - Sales

C residential – Best in County - Staffordshire - Sales

Cook Residential – Best in County - Gloucestershire – Sales

Dourish & Day – Best in County - Staffordshire – Landlords and Tenants

Ferndown Estates – Warwickshire – Sales and Lettings

Harper Williams – Best in County - Cheshire – Sales

Hunter Campbell – Best in County - Antrim – Sales

Kingsleigh Residential – Best in County - Essex – Sales

Mackay Property – Best in County - Hertfordshire – Sales

Moore & York Lettings – Best in County - Leicestershire – Landlords and Tenants

Morris Marshall & Poole – Best in County - Powys – Sales

Mundy’s – Best in County - Lincolnshire – Sales

Northgate – Best in County - Durham – Sales and Lettings

Peter Morgan - Best in County - Mid Glamorgan – Sales

Peter Morgan - Best in County - West Glamorgan – Sales

Platinum Properties – Best in County - Cambridgeshire – Landlords and tenants

Power Bespoke – Best in County - Surrey – Sales and Lettings

Royston & Lund – Best in County - Nottinghamshire – Tenants

White & Guard – Best in County - Bishops Waltham – Hampshire – Sales

Williams and Goodwin – Best in County - Gwynedd – Sales

Williams and Goodwin – Best in County - Denbighshire – Sales

Williams and Goodwin – Best in County - Isle of Anglesey - Sales

Williams and Goodwin – Best in County - Denbighshire – Lettings

Williams and Goodwin – Best in County - Isle of Anglesey – Landlords and tenants

 

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